12kW Electric Surfboard FAQ: Specifications, Ordering and Support

This FAQ covers the New Design 12KW Power EPP Electric Surfboard for business buyers, distributors and water-sports operators. For the product page, see the 12KW EPP Electric Surfboard China Suppliers High Speed Power Board Factory.

What are the main specifications of the 12kW electric surfboard?

The product has 12KW power, with a 15KW customizable option. It uses an EPP/carbon-fiber construction, a 73V 55A ternary lithium battery, and a stainless-steel propeller. The maximum speed is 55KM/H, running time is 50–70 minutes, charging time is 3 hours, and maximum load is 120KG. The product size is 182 × 62 × 15 cm, with the board weighing 17KG and the battery 25KG. The charger specification is 220V/110V. These figures may depend on the selected configuration and operating conditions.

Is the battery removable, and how long does removal take?

Yes. The product material states that the battery can be disassembled in 10 seconds. This feature is described as supporting transport and battery changes; buyers should follow the supplied product instructions and confirm the exact battery arrangement for their order. [ref-1]

What is included with the standard order?

The standard accessories are one electric surfboard, one ternary lithium battery, one charger, two fins, two shoes, two keys and one storage bag. Optional accessories include a storage bag, trailer, holder, air cushion and life jacket.

Can buyers order a customized version?

The approved specification lists 15KW as customizable and gives an OEM MOQ of 1 unit. The material does not define every available customization, pricing, delivery schedule or country-specific commercial term. Buyers should request confirmation of the desired configuration and applicable order terms before placing an order. [ref-1]

What warranty does this model have?

The model has a 1-year warranty.

Is this 12kW electric surfboard suitable for rental or outdoor business use?

The product is intended for personal use, rental businesses and outdoor activities. It also has a 120KG maximum load and a removable battery design.

What should buyers confirm before ordering?

Confirm the required power configuration, battery and charger specification, standard versus optional accessories, maximum load, warranty terms, OEM requirements and the exact destination-market arrangements. The OEM MOQ is 1 unit.